Mostly here, if someone posts about steam client issues, there's a lot of negative reaction and often animosity thrown at the poster, which is not what you'd expect a support person to do.
Their lack of regular involvement from at least this user's perspective makes it all the more reasonable to believe they're doing that support somewhere else. I don't even know what a true steam support resource even looks like when considering the lack of interaction on fhe forums from any such entities. because it'd be really nice if I could just say that any company using some other companies product for support purposes is a scam.
I wish other companies would not use discord, linked in facebook, twitter, google or microsoft teams.